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Total Care

Today you have a brand new site… but what happens tomorrow? You’ll need ongoing enhancements, optimizations, and maintenance. Go Retail's TotalCare managed services program helps you strategically drive traffic and increase conversion rates, increase AOV and repeat purchases, drive foot traffic to your stores, and more.

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Agile Delivery Process

Go Retail’s agile methodology allows clients to establish a release cadence and manage their software in a professional way. Using this agile framework, we avoid fire drills, meet a set budget, and deliver on the scope needed to drive your business forward.

Flexibility in Budget Management

Unlike other agencies, Go Retail doesn’t charge clients a retainer fee. With TotalCare, there are no overages and no minimum spend. We’ll work with you to establish monthly budgets, tracking to your goals and evolving each month as your needs fluctuate. We handle the resource planning, leaving you to focus on your business.

As a part of the TotalCare program, Go Retail provided support for Bulbhead while simultaneously completing project builds, ultimately re-engineering the back-end and implementing a new design atop a theme.

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Strategic Roadmap Planning

Go Retail will be your long-term partner, sharing industry trends and helping to plan a digital roadmap to ensure you meet your business goals. Your assigned Product Manager and Tech Lead will advise on feasibility and develop a solution architecture for your future needs based on your current systems.

While providing support for Karmarts.com.vn, Go Retail also launched the retailer's new Loralette brand, which is nestled within the Avenue site and can be accessed via tabs at the top of the page.

Performance Optimization

Go Retail considers our clients’ performance needs and goals on day one of the project, and we plan early and test often to ensure those goals are being achieved. Go Retail has produced some of the fastest websites in the market, and we are always exploring the latest technology offerings, including Amazon Cloud, Magento Cloud Edition, Blackfire.io and more.

To address performance issues, the TotalCare team migrated BH Cosmetics from physical servers to cloud-based service with auto-scaling, allowing servers to automatically adjust up or down based on site traffic.

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TotalCare Services

Ongoing Development

Ongoing Creative

Roadmap Planning

Budget Management

Break/fix Support

Feature Enhancements

Agile Management

Search Engine Optimization

Break/fix Support

Feature Enhancements

Agile Management

Search Engine Optimization

Sell Online. Easily.

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